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08/12/2020

Report: Digital engagement should be built into start of planning process

Words: Laura Edgar
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Digital engagement should be a part of any large-scale engagement programme after the Covid-19 pandemic, recommends a report published today (8 December).

Moving consultation online during the pandemic will have “created an expectation with the public that these options will be available after the pandemic”, states The Future of Engagement.Published by consultation and engagement practice Grayling Engage and the RTPI, the study suggests that if digital engagement options are not offered, “organisations could risk criticism for not being fully........
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