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27/02/2019

42% of Londoners not happy with public transport commute

Words: Laura Edgar
London Underground

A survey has found that 43 per cent of Londoners drive their own car to work at least three times a week, while 42 per cent are not satisfied with their commute on public transport.

Conducted by Kadence International, the global study considers the behaviour of 5,000 commuters 10 cities: London, Singapore, Berlin, Shanghai, Jakarta, New York, Los Angeles, Hong Kong, Mumbai and Tokyo.

Los Angeles commuters have the shortest average trip at 31 minutes; workers in New York, Shanghai and Hong Kong come equal second with an average of 37 minutes; and Londoners, at equal sixth on the list, commute for an 43 minutes.

Commuters in Los Angeles are the most likely to drive to work, with 83 per cent choosing this mode of transport, while in London 43 per cent of Londoners drive to work at least three times a week. It takes 54 per cent of those Londoners between five and 15 minutes to find somewhere to park.

Of those asked, 58 per cent of Londoners are satisfied with their commute on public transport, with just one in 10 saying they would never consider using public transports as a method of commuting. New Yorkers are the commuters most against public transport, with one in 4 saying they refuse to consider public transport as a viable commuting method. Just 2 per cent of people in Singapore don’t consider public transport for commuting.

In London, 85 per cent of cyclists are satisfied with their commute, but 45 per cent do consider cycling in the city to be too risky, but the benefits outweigh the risks. In New York, 92 per cent of cyclists are satisfied with cycling as a commute.

For 15 per cent of Londoners, air quality is poor, with 25 per cent feeling that public transport, such as the Underground and buses, to be unhygienic. More than 50 per cent complained of overcrowding. Globally, overcrowding is a key issue, with around 50 per cent of all public transport commuters citing it.

The study also looked at the future of urban mobility and which concepts would be most welcome in each city. In London, the most popular future concept, with 60 per cent of Londoners favouring it, was a ‘Green Scheme’ by which consumers are rewarded for environmentally conscious travel behaviour such as cycling and use of public transport. Just over half of London commuters were in favour of Air Taxis and 48 per cent said they were in favour of autonomous cars. Around the world, automated vehicles were one of the most popular choices in the future of urban mobility, particularly in Shanghai, where 72 per cent of respondents favoured the idea.

Greg Clayton, managing director of Kadence, UK, said the research highlights how local culture, climate and etiquette all play important roles in perceptions of citizens’ journeys. “The future of mobility in their city is also viewed through a very local lens. However, universal truths do exist in all the major hubs we explored in the study – congestion, overcrowding and environment are consistent concerns.

“What’s interesting for both governments and businesses in this area is that in almost all cases commuters expect future urban mobility solutions to be provided by private businesses rather than existing public transport networks. There is a huge opportunity for brand and sector innovation that can really improve people’s lives and provide environmental solutions in urban mobility,” he added.

Image credit | iStock

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