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The last mile: Challenges for urban logistics

Words: Mark Smulian

In the ultra-competitive world of online retailing, demand for ‘urban logistics’ hubs is rising. But delivery firms are also having to compete with housing developers for town centre sites, as Mark Smulian discovers

When someone says they bought something online it can sound as though the product concerned has sprung fully formed from cyberspace onto their doorstep. 

It didn’t, of course. But while it is well known that online retailers have giant warehouses near motorways, and the doorstep courier is now an unremarkable figure, what about the middle stage of this process?

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