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A flaw in the plan

Words: Mark Smulian

Cultural differences between planners and developers can scupper even the best masterplans, finds Mark Smulian. Why does this happen - and what can we do about it? 

Many will recall Monty Python’s English-Hungarian phrasebook in which the words “have you change of a pound” were allegedly rendered in translation as “my hovercraft is full of eels”.

We’ll draw a veil over the rest of this phrasebook, but people who speak different languages and come from different cultural backgrounds will inevitably sometimes misunderstand each other.

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